Snacks, souvenirs, electronics, clothes: almost anything you buy in Japan can qualify for a refund now, but a few conditions decide whether a specific item actually counts. Here’s the quick test before you add something to your basket.

How to tell if an item qualifies

  1. Check the price first: ¥5,000 or more, before tax, per store, per day. This is a running total at one store on one day, not per item. A ¥2,000 souvenir and a ¥3,500 snack box from the same shop, same day, can add up to clear the line, so ask staff whether they’ll combine the receipts.
  2. Don’t worry about the old category split at the register. Japan used to separate “consumables” (food, cosmetics) from “general goods” (electronics, clothes), with different rules and a sealed-bag requirement for consumables. That split is gone from the purchase process: no sealed bag to carry around, no separate calculation to do. One place it still matters is what happens if you consume something before you fly — see step 5.
  3. Skip gold bullion and similar bullion items. These are specifically excluded from the refund system, regardless of price.
  4. Plan to actually take it with you. The item has to leave Japan within 90 days of the purchase date, and the rules limit tax-free purchases to quantities you can personally carry out of the country at departure. If you’re buying something you plan to use up or leave behind before you fly out, like food you’ll eat during your trip, it isn’t eligible.
  5. Don’t consume food, drinks, cosmetics, or medicine before you fly. If a consumable is even partly consumed in Japan, customs can’t confirm it’s leaving the country, so that item loses its refund — if this happens, tell the customs counter staff instead of running it through the kiosk. Other goods are different: clothes or electronics you’ve used during your trip still qualify, as long as they leave Japan with you.
  6. Keep the original box or packaging until you’re through customs. If an item is separated from packaging that identifies it (like a box with the model number), customs may not be able to match it to your purchase record and could refuse to confirm it. Keep purchases in the state you bought them.
  7. Expect extra attention on very high-value purchases. If you’re buying something expensive, don’t be surprised if the store or a customs officer takes a closer look before signing off.

If you’re not sure whether your total will clear ¥5,000 at a particular shop, check whether that store is registered for tax-free sales at all before you start adding things up.

Show this in Japanese日本語カードを表示 — hand your phone to the staff

店員・係員のみなさまへ:外国からのお客様がこのカードを提示しています。

【状況】

海外からの旅行者です。購入を検討している商品が免税(リファンド方式)の対象になるか確認したいと考えています。

【お願い】

この商品が免税(リファンド方式)の対象になるか教えていただけますか。

【公式情報】

国税庁:輸出物品販売場制度のリファンド方式への見直し

店員・係員のみなさまへ:外国からのお客様がこのカードを提示しています。

【状況】

海外からの旅行者です。購入を検討している商品が免税(リファンド方式)の対象になるか確認したいと考えています。

【お願い】

この商品が免税(リファンド方式)の対象になるか教えていただけますか。

【公式情報】

国税庁:輸出物品販売場制度のリファンド方式への見直し

Why the rules changed this way

The old system split goods into two buckets because consumables were treated as something you might use up before leaving, so they came in tamper-sealed bags to prove they hadn’t been opened in Japan. That sealed-bag process was a common source of confusion and friction at checkout, and it didn’t stop the core problem: it was still hard to confirm goods had genuinely left the country rather than being used or resold domestically.

Removing the consumables/general-goods split and the sealed-bag requirement simplifies the store’s job at checkout. In exchange, the system leans harder on two other checks: the electronic registration at purchase, and the customs verification at the airport before you fly out. That verification is physical — customs confirms the actual goods are leaving with you — which is why a consumed snack box can’t earn a refund (there’s nothing left to confirm), while a jacket you’ve worn still can, and why keeping the original packaging makes the check go smoothly. The refund is really being paid for the fact that the goods left the country, not for the fact that you bought them.

If you’re planning purchases that mix everyday souvenirs with anything unusually expensive or unusual, check the official pages below, since the details of what counts as excluded can be more specific than a quick summary can cover.